What is Virtual Phone Numbers?

A Virtual phone number is a number that you can use for receiving and calling as a phone number; however, people cannot know you are calling from a virtual phone number

What is the difference between virtual phone numbers and normal local numbers?

Virtual phone numbers: They are not connected to any specific device, they are used from an IP-based technique to transfer calls and messages. So virtual number prices are lower than local phone numbers. Of course, you can use virtual phone numbers to call anywhere worldwide.

Normal numbers: you cannot make a worldwide call.

Why are virtual numbers necessary for us?

To Reduce the cost of long-distance calls: if you want to apply international calls you need to pay for exclusive service for local number service, but virtual numbers have a lower cost, and you can utilize service easier than normal numbers.

To Contact Businesses in multiple countries or states: some businesses, need to communicate with foreigners and multiple countries, thus virtual numbers are the best option for improving international interaction.

Virtual numbers can call from anywhere: if you use a local number, you can call a local number only, but if you use a virtual number. It is able to call worldwide locations and you can call from anywhere; there is no specific location for having calls.

Communication techniques between departments and external: it can assist you with various techniques calls, such as automatic calls, transfer directly to the department, etc.

Can be contacted via various methods: a virtual number offers you to register more than one number. It is really important for some departments, such as sales, support contacts, etc.

Where can we apply for a virtual number?

We have the service for applying for virtual numbers, you can access our page https://www.sms-bus.com/ to have a look at where we provide virtual service.

When can we use virtual numbers?

Individual usage

• Contact with family members

There are some countries that use different numbers or extra packages for calling another state or county. If you have a family member who is living in another state or county, applying for virtual is the better choice.

• Hidden your real information

You can use a virtual number instead of your real number. Virtual numbers protect your privacy more than normal phone numbers

• Relocation

In accordance with some positions, you often move to another country or state, and you need to contact a local phone number company for open external calls or data, but virtual numbers can be reset when living in the previous location

Business usage

• Sale and purchase department

When you are looking for a supplier or you are a purchaser, you need to contact them directly; however, contacting via a virtual number is a safer time and cost.

• International consultant

Contacting an international consultant is not easy. There are a lot of reasons why you cannot contact them easily; such as phone packages, restricted data, etc. But if you utilize virtual numbers, you will not have those problems. You do not need to switch the sim card, you can just download an application for calling.

What are the different types of virtual numbers?

Virtual landline numbers are those in the format of a local landline number — typically with STD code and an 8-digit number. This is especially useful for intra-organization communication and to channel calls to other devices to ensure continuity in remote work. Many sales organizations and small businesses also prefer to have virtual landline numbers as their office number.

Virtual numbers are available in all number types found in regular numbers, such as Manhattan, New York, USA(212), Illinois, Chicago, USA（773/872), and US toll-free number (800),

Geographical Number

Geographical references to cities, such as Stockholm (8) or Paris (9), or portions of cities, such as Manhattan (212). Local subscribers identify these numbers as regular local lines, and calling them is affordable. A number like this used to be a feature of every home, however, these days, most local businesses make use of these types of numbers. Usually, you can dial numbers from any location in the world.

National numbers

National numbers only apply to a nation; they do not apply to any particular city or region.

Businesses with clients across the nation frequently utilize these numbers.

Although calling national numbers is typically no more expensive than calling geographic numbers, this is not always the case. In some countries, calling national numbers may cost a little extra.

Some countries such as Denmark have national numbers and no geographic ones, whereas some countries such as the United States have geographic numbers but no national ones

Toll-free numbers

If you have a toll-free number, you are responsible for paying the call’s cost.

Companies that want to make it free for their customers to contact them typically utilize these types of numbers.

Toll-free numbers often have higher monthly costs than geographic numbers, and the cost per minute for handling calls on these numbers varies greatly by nation. Obtaining a toll-free number may come with a sizable up-front payment in some countries.

Toll-free numbers are often only accessible from inside the same country.

A toll-free number is typically free for the caller to call, the charges are incurred by the business. Organizations make toll-free numbers available for situations when they need customers to call them. For instance, the sales line might be toll-free, so can the number to call to report fraudulent activity or contact emergency services.

One virtual toll-free number can be attached to multiple channels so that an available agent can attend the call, without making the customer wait in the queue.

Mobile numbers

Virtual numbers are also ten-digit numbers; however, Sim cards are not included with virtual mobile numbers. They remain cloud-based and are not connected to the mobile device or SIM of the field agent. As a consequence, in order for the virtual mobile number to function, it must be integrated with a CRM or other similar tool and might not support SMS.

You can apply to an app to place and receive calls over the Internet. In addition to, businesses primarily use virtual mobile numbers to communicate with their customers or external departments. they can use it for differences between personal calls, business calls, or work calls.