What is the best second phone number app for business users to take advantage of? Numerous applications throw their hats in the ring for this title, but which one is the top of the class? It comes down to the features you’re hoping for in an app like this, as well as your general budget for this type of service.
We’ve researched and found a selection of the best second phone number business apps out there – but before we get into them, let’s discuss what a second phone number app is and why your business benefits from it.
Second Phone Number App For Businesses Explained
A second phone number app is effectively an application that gives you a second number to use for calls and texts without needing to purchase a new device or SIM card. It presents you with a virtual phone number, and you can manage everything via the app.
For example, if someone calls the number, the call gets handled through the app and can be answered via a desktop computer or any other device the app is installed on.
Why Do You Need A Second Phone Number App?
Businesses benefit from second phone number apps for a catalog of reasons:
- Keep Work & Personal Life Separate – You’ll no longer deal with personal and work calls coming through the same number. They’re separate, which helps you organize things and avoid missing valuable business calls.
- Enhances Your Business – The best apps come with various features, like call forwarding or tracking call logs, to help you gain more from your telecommunications. It improves your business and gives you more data to call upon.
- Improves Your Brand Image – 81% of consumers hold trust as a highly important factor when deciding whether to use a business. Your business will build trust with a second phone number app, as it gives you a more professional number to utilize.
- A More Affordable Solution – Buying a second phone and purchasing a separate plan will mean you’re spending thousands of dollars. Most of the best second phone number apps for businesses cost a few dollars a month, making them far more cost-effective.
Top Picks For Business Phone Number Apps
What should you look for in the best second phone number app for business use? It should fall within a reasonable price bracket when compared with what else is on the market. It should also give you all the main features you’re looking for – which could include:
- A virtual phone number
- Flexible rental plans
- SMS answering
- Call answering
- Call recording
- Call logging
- Message automation
Naturally, some businesses may need more of these features than others. Many of you may simply be looking for a service to provide a second phone number, in which case the features you’re after are limited – and it comes down to the costs.
With that in mind, here’s our shortlist of the best second phone number apps for businesses:
- SMS-BUS
- LinkedPhone
- Google Voice
- Zoom Phone
- Nextiva
- Grasshopper
- OpenPhone
- Phone.com
SMS-BUS
SMS-BUS is the perfect solution for any business owner in need of a second (or third, fourth, and fifth) number. It’s the simplest app out there – all you have to do is select your country of origin and decide how long you want to rent the number for. Your number is automatically selected, and you can access it through the online portal.
SMS-BUS is particularly useful if you want to receive text messages from your customers/clients. It’s the best service for this, as you easily receive and see all of the messages on your computer and can reply whenever you like. This stops your phone from being clogged up with messages all the time, meaning you don’t need to buy a second device!
At the low price of just $10 per month, it’s also one of the most affordable services out there. Plus, anyone in your business can access the portal, so you don’t need multiple numbers per employee.
LinkedPhone
If you’re looking for a more complete application with more features for businesses, then LinkedPhone could be an option to consider. It also provides you with virtual phone numbers and delivers flexible pricing with no contracts.
LinkedPhone is easy to set up and use, though it does start at $14.99 a month (which rises to $24.99 a month for a toll-free number) for the most basic plan and charges more if you want to add more users.
Still, if you need a service with additional business features – like call routing and note-taking – this is the best complete package for the price.
Google Voice
Do you already use Google Workspace in your business? If the answer is yes, then you may benefit from choosing Google Voice. It’s Google’s virtual phone number service – and with plans starting at $10 a month, it’s a pretty affordable option, too.
You’ll like this second phone app if you rely on other aspects of the Google ecosystem. For instance, Google Voice seamlessly integrates with Google Calendar and Google Meet to offer more synergy and convenience. It also gives you free and unlimited calls to any other Google Voice numbers – which is ideal for large offices or businesses with international branches.
This app includes many other useful features, such as automatic voicemail transcription that writes down all of your voicemails and sends them to you via email. Again, if you use Google Workspace for a lot of your daily tasks, this could be the best choice for you.
Zoom Phone
Zoom Phone is another cloud-based virtual phone number service with full scalability to support businesses of all sizes. If you use Zoom a lot for video calls and meetings, then you can add Zoom Phone to your plan for around $200 a year. It’s fairly pricey, but you do get all the additional Zoom features alongside the phone service.
Alternatively, it offers phone-only plans for your business to take advantage of. The basic version of this is a $ 10-a-month service with international calling, SMS & MMS, and use across multiple devices.
The big feature of Zoom Phone is its AI capabilities. It uses an AI companion to provide post-call summaries, voicemail prioritization, and much more.
Nextiva
Nextiva is a highly popular VoIP service for forward-thinking companies. It makes our list of the best second phone number app for business use because it has a lot of cool and useful features.
Users will receive a business phone number, which can be used to make and receive calls via mobile or desktop apps. You can integrate Nextiva with other business tools to improve productivity – and the platform is highly proud of its reliability, claiming to give you 99.999% uptime.
It’s a scalable system, though it’s likely better for people with numerous employees. If you’re running a solo business or have a small team or two or three, then you’re unlikely to benefit from all of the features – and the $ 20-a-month minimum starting price might be out of your budget.
Grasshopper
Grasshopper is a simple virtual phone number service that gives you a professional number for $14 a month. There’s 24/7 support available via the app, which is a great touch to ensure any of your burning questions or queries get answered.
It’s one of the most well-known and reliable apps for second phone numbers on the market, so you can trust that it’ll be safe and secure. The basic package comes with features like a toll-free number, vanity numbers and call forwarding. For a little extra, you can upgrade your number with a host of cool add-ons – including a virtual receptionist.
OpenPhone
OpenPhone is slightly more expensive than most, offering one business phone number for $15 per month per user. It won’t be suitable for a lot of you, but growing businesses looking to scale their operations will appreciate a lot of what this app offers.
It gives a suite of automations to improve things like call answering, replying to texts, and screening calls. OpenPhone also integrates with popular business apps like Gmail, HubSpot and Slack.
If you want a second phone number app that goes above and beyond giving you a new business number, then this might be the one for you.
Phone.com
Phone.com presents you with a business phone number to keep your personal and professional lives separate. You get to pick from a list of local, toll-free, and vanity numbers to get the ideal phone number to boost your brand.
It doesn’t require any additional hardware either; simply take calls and manage communications from the app. Different prices are available for different plans – though the basic one starts at just under $15 a month. Every plan includes some must-have features like voicemail, call routing, conference calling and voicemail-to-email scripting.
Get The Best Second Phone Number App For Business Use Today
All of the apps on this list are excellent choices when you need a second number for your business. If you want the simplest and most affordable solution, SMS-BUS is your best bet. It lets you receive messages from customers and clients in one place, negating the need for multiple devices or complex subscription plans. Simply pick a location, get your number, and rent it for as long as you like!
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